To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are Non-returnable.
If you are not satisfied with your purchase, please notify us at (405) 510-0076 or office@mammothclay.com and claims will be assessed and processed at the discretion of the Company.
Late / Missing Funds
If you haven’t received your refund in 7 -10 days, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at office@mammothclay.com
Return / Exchanges
We only replace / exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at office@mammothclay.com for processing and approval.